Terms of Service

Effective date: November 1, 2020

Welcome, and thank you for visiting https://medervahealth.com/or an associated site and its mobile application or microsite (we will call any of these this “Site”). Please read these Terms of Use (“Terms”) carefully before using this Site. By using and or visiting this Site, you signify your assent to both these Terms and the terms and conditions of the Mederva Medical Corporation (Mederva Health) Privacy Policy, which is published at https://medervahealth.com/privacy and which is incorporated herein by reference. If you do not agree to these Terms, do not use this Site.

These Terms govern your use of our Site, as well as the services (“Services”) available to users through the Site. Mederva Medical Corporation (the “Company”, “we”, “us” and “our”) and its affiliates (collectively, “Mederva Health Group”) regarding online consultations.

Update To These Terms and Conditions

The Site is owned and operated by the Company. The Company reserves the right to revise or remove any part of the Terms in its sole discretion at any time and without prior notice to you by updating this posting. Thus, you should visit this page periodically for changes. This Site is continually under development and changes to this Site may be made at anytime. Any changes to the Terms are effective upon posting to this Site. If you disagree with the Terms, your sole remedy is to discontinue your use of this Site. Your continued use after a change has been posted constitutes your acceptance of the changes.

The Company

The Company may engage in the practice of medicine. For some of its services that require the practice of medicine, the Company may do so by contracting its affiliates, an independent, physician owned medical group with a network of United States based providers(“Providers”) who provide telehealth services and medical advice via the Site. Such Providers are not employed by the Company. Such Providers are solely responsible for the quality and appropriateness of the care and advice they render to you. Mederva Health Group are not insurance providers.

Risks of Telehealth Services

The purpose of the Services provided through the Site is to give physicians and their patients access to additional information which they may or may not choose to utilize in planning medical care. It is not a substitute for primary care and no physician-patient relationship is created by use of this Site.

The Services is limited. In some cases the online nature of the Service will make it difficult to verify a diagnosis(particularly with conditions that rely heavily on direct physician-patient interaction for accurate diagnosis). In those cases, the Service provided through the Site will focus on the assessment or recommendation of treatment options. The decision to focus on diagnosis, treatment recommendation(s), or both rests solely with the local treating physician.

The Service provided through this Site differs from the diagnostic services typically provided by a physician. The medical professionals providing Services through this Site will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the medical professional providing services through this Site may not be aware of facts or information that would affect his or her opinion of your diagnosis. To reduce the risk to you of this limitation, the Company strongly encourages you to discuss the information gained from the Services with your treating physician. By deciding to engage the services of this Site, you acknowledge and agree that you are aware of this limitation and agree to assume the risk of this limitation. Furthermore, you agree and accept that: (i) the information you will receive is limited and provisional; (ii) the Services are not intended to replace a full medical evaluation or an in-person visit with a physician; (iii) the medical professionals providing Services through this Site do not have important information that is usually obtained through a physical examination; and (iv)the absence of a physical examination may affect the medical professional’s ability to fully understand your condition, disease or injury.

You also agree that the Services will not be used in any legal dispute including but not limited to litigation, arbitration, claim for disability benefits, claim for worker’s compensation and/or malpractice claims without the prior written consent of the Company.

By requesting any service through the Site, you authorize us to collect your medical records on your behalf from any and all facilities that may have such records, store those records, and transmit them to the physician or physicians appropriate for your case.

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